Forum Replies Created
Yes, your output driver should be set to 100% for most cases. This is because the Digital Power Station driver becomes the default playback device while Bongiovi DPS is running.
When you control the volume on your computer, the Default Playback device is receiving the volume control. That is why we set the hardware device (in your case Realtek) to 100% when Bongiovi DPS starts. Volume control settings are transferred to Digital Power Station. You can learn more about how it works here.
If you do not want your Realtek driver to be set to 100% automatically, you can uncheck “Auto Adjust Volume” in the SETTINGS tab.
We are releasing Bongiovi DPS 2.2.3 this week!
You may download the new versions here
The automatic update will go out later this week.
New Profiles include:
Avegant Glyph HDMI
JBL Live650BT No ANC
Anker Soundcore Liberty 2 Pro
Bose SoundSport Free
Apple AirPods Pro
Asus ROG STRIX SCAR II
LG Ultrawide Monitor
Windows bug fixes – Fix crash when activating machines with two different date/time formats. Fix email/password display issues.
Mac bug fixes – All binaries are notarized with Apple for Catalina security compliance. No longer using the keychain to store email and password. Users who are upgrading will see the request for keychain access for the last time on this build.June 5, 2019 at 8:32 am in reply to: Improvements I would like to see in the next update… #90754
Thanks for the feedback. We have been aware of the limitations in our virtual audio driver for some time. But dealing with Windows at the driver level is no small task. It is in our roadmap this year to improve it and provide full support of the hardware’s sample rate and bit depth as well as improve the latency.
Just so you know, the audio processing inside our algorithm is full 32bit floating point precision. This (and the algorithm itself) goes a long way toward the full sound you hear.April 22, 2019 at 2:13 pm in reply to: What headphones do you use for testing Bongiovi DPS 2.2? #89241
Hi sorry for the late reply,
The V3D configuration in Bongiovi DPS is stereo (first example in the link above). This is similar to the “Virtual 7.1” configuration available in the ROG Strix Fusion 500/700 gaming headset from Asus. Currently, the 7.1 input configuration is only available in a hardware chip.
We have tested V3D using a variety of headphones. The HyperX Cloud II profile (with its default V3D setting) is my personal favorite for first-person shooters like PUBG. I have also used Sony MDRZX110 headphones with excellent results. Almost all on-ear headphones work great with V3D. Earbuds that go deep in the ear canal may not work as well.
I suggest going to the PROFILE tab while in Headphones listening mode. While a video with lots of gaming action plays (Twitch or Youtube), mouse-over the profiles in the Gaming category. You will hear the effect.
The desired effect is to hear the sound “outside of your head” more and less moving back and forth between your ears. Movie the circles inside the V3D control area to change the effective width.
Let us know what you think!
I waited to upgrade my late 2016 MBP to Mojave until last week. Knowing the issues folks have faced, I paid careful attention to the upgrade process. I allowed DPS access to the microphone and the upgrade went without a hitch. Mojave is a very nice upgrade! (yay dark mode)
I also use Adobe Audition and Audacity on this Mac. Both of those audio apps request access to the microphone. I suspect Apple added this new security feature to prevent nefarious apps from using the using the camera or mic to spy on users. It’s a good model that all of the browsers use anyway.
I’ll be pushing the OTA update of 188.8.131.52 this coming Monday. We will be keeping a careful eye on this upgrade process (like we always do) in case anyone experiences hiccups.
Celebrate the Holidays with some new Profiles!
Here are the new profiles you have access to in the PROFILES browser:
Genelec 1029A Speakers
JBL LSR305 Speakers
JBL LSR308 Speakers
AKG K240 Headphones
AKG K550 Headphones
KZ ZSA Headphones
KZ ZS5 Headphones
KZ ES3 Headphones
KZ ZS6 Headphones
KZ ZST Headphones
Mac version only:
Apple 12” MacBook Retina
Apple 27” iMac 5K Retina
FYI the automatic update will go out after Christmas when our folks are back in the office.
We have also noticed the change in quality for newer MBP models. I have a MBP 15″ and recently had to have the left tweeter replaced as it blew about 1 year into normal (well, normal for me 😉 use. It seems Apple is taking the route of using signal processing to improve performance and they are still tweaking parameters.
Check out the MacBook with Touchbar profile in PROFILES tab / Built-in / Apple. This addresses the more fragile nature of the new speakers and delivers better overall performance. We are in the process of making a bunch of new profiles for new products, MacBooks included. I also suggest giving the Universal City Profiles a go as they work on a wide range of laptops and all provide good speaker protection and high-frequency response.
Sorry for the late reply. Was the device in question using WASPI in Exclusive mode at the time of the crash? If DPS attempts to connect to a driver that is in use by another app in exclusive mode, the DPS application (which does the audio processing and UI) will crash. This is true for most audio apps in my experience. If you do not need the low latency or performance increase (due to insufficient CPU) that exclusive mode delivers, you may want to consider normal mode.
The Bose Companion 2 speakers certainly have the decent Bose sound. Bose was one of the early pioneers of using signal processing to improve the sound of small speakers and now they are considered to be the gold standard in the industry. Since there is a lot of signal processing happening in all Bose speakers, you will find the effect of DPS will be minimal. This is because their internal processing will always be trying to maintain the “Bose sound” meaning if DPS is attempting to add bass or clarity, the Bose algorithm will reduce it back down to predetermined levels.
In summary, the Bose Companion 2 speakers are of good quality especially if you, personally are happy with the sound. However, you may hear superior results (again depending on preference) with the Creative Labs T40 series and DPS.
Can you describe the situation where this issue occurred in more detail? Especially, what external audio devices do you have connected when the crash occurs? I’m thinking the crash could occur when DPS is attempting to attach to a driver that no longer exists or does exist but now has a different ID. We have logic in place to handle this so I’m curious about the circumstances that cause the crash. We can fix if we can repro.
Miami, Mendoza and both Logitech speaker profiles are good choices to try. We suggest playing some content you are very familiar with (a movie, a favorite song or youtube clip) while testing our the profiles. Your personal preference is everything. When making the Logitech profiles we usually set the subwoofer volume to about 50% (midway on the control) with the subwoofer under our desk. However, the acoustics of the subwoofer can change drastically depending on the shape of your room, carpet or no carpet, distance from the desktop speakers etc. With this in mind, I suggest setting the subwoofer a little quiet for your taste so you can get a good sense of how the profile is working. When you are happy, adjust the volume of the subwoofer up or down a bit to suit your taste. If you feel the sound is too “muddy” (which is common for the Logitec systems) reduce the level of the subwoofer then boost 50Hz about 6dB on the bass EQ on DPS. Hope this helps!
Thanks for the healthy discourse, nuke and mo. While these Mojave quirks are proving more annoying than previous upgrades of OSX, at least it this is not like Mavericks!
If Dan is reporting “it works”, he certainly means the blue icon is in the taskbar and audio is processing as expected. Dan handles most of our support tickets and is very thorough in his testing procedures. I totally understand if you want to wait for his confirmation but he won’t be back at work until Monday. I’d hate for you to have to suffer non-DPS iTunes all weekend 😉
Since Mo, our testing group and a few other users have reported success, I think it is safe for you to try reinstalling 184.108.40.206. Be sure to click “Always Allow” if any keychain access is requested.
I spoke with our lead developer for OSX and we are investigating alternative ways to store credentials securely to avoid this in the future.
I’d like to verify what you are seeing…
To clarify the function a bit, this volume adjustment feature only applies when launching or quitting the application. No volumes are touched during runtime. In earlier versions, we avoided adjusting the volume if the user shut down while in headphones mode to avoid blasting out their ears when launching DPS again.
So are you saying that when auto-adjust is checked, the DPS driver volume is not being set on launch even when quitting/launching in a speaker listening mode?
Dear nuke and other users who are upgrading to 220.127.116.11,
We are taking this issue seriously and are trying to reproduce the reported problems on our systems. We will be reporting our findings here in the forum.
If you lose sound, here is the easiest fix:
1 – Open System Preferences (Apple icon on top left)
2 – Choose Sound
3 – Select the Output tab.
4 – Choose your Internal Speakers or Headphones.
5 – Verify your audio is working by playing iTunes or something.
NOTE: If DPSReflector is selected when the DPS application is not running (not in your taskbar) you will have no sound! DPS normally handles this switching in the background but, as we can see, problems can occur.
More to come soon…
We are addressing Mojave issues in this forum topic. See you over there for the discussion…
I’d like to clarify some of the issues others are seeing when upgrading to 18.104.22.168…
First of all, if you are not planning to upgrade to OSX Mojave, you may continue to use version 22.214.171.124. Download 126.96.36.199 here. If you are prompted to upgrade, choose “skip this version”.
To answer your question, Nuke, the uninstaller should work just fine on all versions.
Because Mojave has new security requirements, you will see Bongiovi DPS request keychain access. Just type in your system password and click “Always Allow”. The messages should no longer appear.
If you deny access during the process above the software may also become deactivated. You should be able to enter your email and password (if you are a subscriber – instructions here) or your email and license key (if you purchased prior to August 2018 – instructions here) to reactivate.
If you have any trouble with your account please create a support ticket and we will resolve the issue right away.
We apologize for any inconvenience.
Actually, Apple changed their security requirements for the first time in a while. It wasn’t a difficult fix but it does make all of our earlier versions incompatible with Mojave.
Regarding your licenses, feel free to use whichever ones work. You likely have a duplicate from when we gave out beta test or 1.x to 2.x licenses a few years back.