Updated to iOS8, lost playlists

This topic has 2 replies, 2 voices, and was last updated 6 years, 9 months ago by Dan Rice.

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September 18, 2014 at 9:02 am #64167

haywooj
Participant

As subject says, just upgraded my iPhone 5s to iOS8, and although my iTunes playlists used to show in Bongiovi DPS, they no longer do. They do still show in the Music App, though

Thoughts?

September 25, 2014 at 7:26 am #64169

Dan Rice
Keymaster

Haywooj,

While I further research your issue, can you verify that the songs have been downloaded onto your device? I have heard reports of users losing their downloaded music when updating to iOS 8.

Thanks,

Dan Rice
DPS Support
drice@bmtdps.com

September 25, 2014 at 11:55 am #64168

Dan Rice
Keymaster

Haywooj,

Please try re-syncing your device to iTunes then let me know if your playlists show back up.

Thanks,

Dan Rice
DPS Support
drice@bmtdps.com
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