Forums › Insider Announcements › New updates and features!
- This topic has 78 replies, 27 voices, and was last updated 3 years, 11 months ago by
xaqmusic.
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March 23, 2016 at 8:39 am #64097
xaqmusic
KeymasterHello DPS Denizens!
The DPS Insider
will be movinghas moved inside BongioviDPS.com.DPS Insider users must reset their password
Just click Lost Password to get your password reset email. Users who have not posted may need to make a new account.
All other users must create a new account
If you created an account at my.bongiovidps.com to get the free Bongiovi DPS software, you must create a new account here to get support and use the forums. We sincerely apologize for this inconvenience.
Let us know if you have any questions. Have a great day!
March 25, 2016 at 4:29 pm #64739xaqmusic
KeymasterHere are some more details about our new system:
– BongioviDPS.com is where our new system lives.
– BongioviDPS.com merges support.bongioividps.com, my.bongiovidps.com and dpsinsider.com into one website.
– Users have been brought over from dpsinsider.com. You must reset your password to use the new system.
– User have not been brought over from my.bongiovidps.com.
– You must use the new system to create support tickets or post in the forums.
– The new version of DPS 2.0 Basic for Windows and OSX no longer requires login. It’s totally FREE until the end of 2016!
– When the Full Featured version goes on sale you will need to purchase an activation at bongiovidps.com to upgrade.
– People who currently own DPS Plug-In activations will receive a free activation for DPS 2.0 Full Featured. You will get an email (to the address you used to purchase DPS Plug-In) with the upgrade information.Click here to read our official statement about these changes
Please let us know if you have any questions!
May 25, 2016 at 7:45 pm #64800dmbrody2014
ParticipantI’m a brand new user, and I’m usually not one to give a review, much less a glowing one, after only a few days of use – but this time I’m making an exception. I’d been looking for a quality application to amplify my computer’s audio that wouldn’t cost an arm and a leg … let’s just say that 100% of the solutions I tried ended in disappointment. And then I came across the Bongiovi DPS product. I wasn’t expecting much, but I installed it anyway and after getting to know the product and trying out the different settings I can finally say that I have found the solution to my audio woes! The difference in my computer’s audio is nothing short of amazing! Having said that, I can’t wait for the release of the full featured version, because if the basic free version is THIS good I’m sure the upgraded version will be awesome! [ahem, I am kind of a cheapskate, so hopefully it won’t cost that arm & leg I mentioned above! lol] Thanks for a great product!
May 28, 2016 at 5:13 pm #64810xaqmusic
KeymasterHey thanks for the awesome review, dmbrody2014!
Here is an update on our plans for the full featured version of Bongiovi DPS for Mac and Windows:
– DPS 2.0 FREE will remain available for the rest of this year.
– We hope to have the paid, full-featured version available before August. This is a little later than we hoped but, because our software team has a lot of new projects to complete, everything is getting pushed back a little. Our busyness translates into more cool, amazing sounding products you can get in stores later.
– On August 1st, all DPS 1.x support will be suspended. That means you will no longer be able to activate or download profiles in these old versions.
– As we have stated many times, users who have paid for DPS software or submitted their email during our my.bongiovidps.com promotional period will receive a license for DPS 2.0 paid version.We’ll have a formal announcement about this later in our blog but this covers the main points.
Let us know if you have any questions!
May 28, 2016 at 9:57 pm #64815davidas3
ParticipantWay to go! Hearing forward…
David
June 17, 2016 at 7:06 pm #64839angelodelage
ParticipantHi!
I have a bug that is making me about to unninstal DPS. Everytime i reebot my PC the sound volume goes to 75. Is this happening to more people?
June 17, 2016 at 9:50 pm #64840Dan Rice
Keymasterangelodelage,
Yes, what you are describing is a known bug. We are working to correct this in an upcoming release of DPS Plugin 2.0 for Windows.
The workaround, for now, is as follows:
1.) Right click the DPS “B” icon in your system tray and select Quit
2.) Click your volume icon and reduce the volume to your desired starting volume level.
3.) Restart DPS (an easy way to do this is to type “Bongiovi DPS” into the Cortana bar and select it from the pop up list.Doing this will ensure your volume starts up at the desired level.
Thanks for your post!
Dan Rice
DPS SupportJune 19, 2016 at 2:25 pm #64841angelodelage
ParticipantThanks for the fast support.
June 30, 2016 at 9:36 am #64848axel_17
ParticipantThe workaround, for now, is as follows:
1.) Right click the DPS “B” icon in your system tray and select Quit
2.) Click your volume icon and reduce the volume to your desired starting volume level.
3.) Restart DPS (an easy way to do this is to type “Bongiovi DPS” into the Cortana bar and select it from the pop up list.Doing this will ensure your volume starts up at the desired level.
Thanks for your post!
Dan Rice
DPS Supportdoesnt helps
June 30, 2016 at 6:31 pm #64850Dan Rice
KeymasterAxel_17,
My apologies, it appears that another step is required:
1.) In DPS Preferences, uncheck “Auto-Adjust Volume”
2.) Right click the DPS “B” icon in your system tray and select Quit
3.) Click your volume icon and reduce the volume to your desired starting volume level.
4.) Restart DPS (an easy way to do this is to type “Bongiovi DPS” into the Cortana bar and select it from the pop up list.Now, doing this will actually ensure your volume starts up at the desired level.
Thanks for bringing this to my attention!
Dan Rice
DPS SupportJuly 1, 2016 at 10:43 am #64851axel_17
ParticipantDan Rice,
Nope, after DPS start volume on 75% again and “Auto-Adjust Volume” is ON againJuly 1, 2016 at 6:50 pm #64852Dan Rice
KeymasterAxel_17,
Please email me directly at drice@bmtdps.com to continue this support discussion. Please include some system information. Also, let me know if you are logged into your machine as an administrator or as a standard user.
Thanks,
Dan Rice
DPS SupportJuly 1, 2016 at 7:00 pm #64853xaqmusic
KeymasterHey guys,
Just so you know, the software team is aware of this issue and we have a clear method for resolving it. Look forward to that in the next update.
Thanks for your patience!
July 2, 2016 at 4:00 pm #64854angelodelage
ParticipantYes eheh we really want an update for this bug =P
July 16, 2016 at 5:07 pm #64866paulcarissimo
ParticipantThis is the error I get when running the latest 2.X.19 version; Mavericks 1.9;
Media-Mac:MacOS media$ ./Bongiovi\ DPS 2016-07-16 15:55:58.843 Bongiovi DPS[4615:507] Invalid color System, labelColor (warning given only once) Cannot connect to server socket err = No such file or directory Cannot connect to server request channel jack server is not running or cannot be started 2016-07-16 15:55:58.944 Bongiovi DPS[4615:507] Start resync delay timer. Resync in seconds = 2 <INFO> [bongiovi] -- DPS iPhone use - version 2.1.3 -- -- EDITED for LENGTH -- 2016-07-16 15:55:58.980 Bongiovi DPS[4615:507] LoadPreset err: 0 2016-07-16 15:55:58.980 Bongiovi DPS[4615:507] Stereo widening enabled: 0 2016-07-16 15:55:58.981 Bongiovi DPS[4615:507] Stereo widening gain: 1.584893 2016-07-16 15:55:58.983 Bongiovi DPS[4615:507] An uncaught exception was raised 2016-07-16 15:55:58.983 Bongiovi DPS[4615:507] [<DraggableImageView 0x7fd152d0e690> setValue:forUndefinedKey:]: this class is not key value coding-compliant for the key accessibilityElement. 2016-07-16 15:55:58.984 Bongiovi DPS[4615:507] ( 0 CoreFoundation 0x00007fff9935e25c __exceptionPreprocess + 172 1 libobjc.A.dylib 0x00007fff8fffae75 objc_exception_throw + 43 2 CoreFoundation 0x00007fff9935de09 -[NSException raise] + 9 3 Foundation 0x00007fff8dd7cd4e -[NSObject(NSKeyValueCoding) setValue:forKey:] + 389 4 Foundation 0x00007fff8ddb07f4 -[NSObject(NSKeyValueCoding) setValue:forKeyPath:] + 343 5 AppKit 0x00007fff94a925a1 -[NSView setValue:forKeyPath:] + 392 6 AppKit 0x00007fff94b87d60 -[NSIBUserDefinedRuntimeAttributesConnector establishConnection] + 325 7 AppKit 0x00007fff9489ca64 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1004 8 AppKit 0x00007fff948915ce loadNib + 327 9 AppKit 0x00007fff94890b6c +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 288 10 AppKit 0x00007fff9489095c -[NSBundle(NSNibLoading) loadNibNamed:owner:topLevelObjects:] + 197 11 AppKit 0x00007fff9489074b +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 357 12 AppKit 0x00007fff9488c597 NSApplicationMain + 448 13 Bongiovi DPS 0x0000000104bce9c4 start + 52 ) 2016-07-16 15:55:58.984 Bongiovi DPS[4615:507] *** Terminating app due to uncaught exception 'NSUnknownKeyException', reason: '[<DraggableImageView 0x7fd152d0e690> setValue:forUndefinedKey:]: this class is not key value coding-compliant for the key accessibilityElement.' *** First throw call stack: ( 0 CoreFoundation 0x00007fff9935e25c __exceptionPreprocess + 172 1 libobjc.A.dylib 0x00007fff8fffae75 objc_exception_throw + 43 2 CoreFoundation 0x00007fff9935de09 -[NSException raise] + 9 3 Foundation 0x00007fff8dd7cd4e -[NSObject(NSKeyValueCoding) setValue:forKey:] + 389 4 Foundation 0x00007fff8ddb07f4 -[NSObject(NSKeyValueCoding) setValue:forKeyPath:] + 343 5 AppKit 0x00007fff94a925a1 -[NSView setValue:forKeyPath:] + 392 6 AppKit 0x00007fff94b87d60 -[NSIBUserDefinedRuntimeAttributesConnector establishConnection] + 325 7 AppKit 0x00007fff9489ca64 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1004 8 AppKit 0x00007fff948915ce loadNib + 327 9 AppKit 0x00007fff94890b6c +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 288 10 AppKit 0x00007fff9489095c -[NSBundle(NSNibLoading) loadNibNamed:owner:topLevelObjects:] + 197 11 AppKit 0x00007fff9489074b +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 357 12 AppKit 0x00007fff9488c597 NSApplicationMain + 448 13 Bongiovi DPS 0x0000000104bce9c4 start + 52 ) libc++abi.dylib: terminating with uncaught exception of type NSException Abort trap: 6
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