Forums › Bongiovi DPS EOL Announcement › I couldn't activate Bongiovi DPS
Tagged: Activation
- This topic has 14 replies, 4 voices, and was last updated 4 years, 7 months ago by
Dan Rice.
-
AuthorPosts
-
December 28, 2018 at 8:44 am #85543
mikail_hairy
ParticipantHi,
Recently I updated Bongiovi DPS to version 2.2.1.1 but it couldn’t be activated. Could you help me to fix this problem.
Regards.
January 7, 2019 at 9:15 am #85703mmeidl
ParticipantSame problem here after updating the application will not open .Downloaded the app (from my account page) again but now it tells me my trial has expired . i purchased the full version
Need some help please.January 7, 2019 at 5:26 pm #85705mmeidl
Participantis anyone actually looking at this forum??????
January 7, 2019 at 5:29 pm #85706mmeidl
Participanttrying to open a ticket throughs me back to my account page. have you guys given up ?
January 7, 2019 at 10:37 pm #85708mikail_hairy
ParticipantNo one care about our problem!!!
January 8, 2019 at 6:15 am #85727mmeidl
Participantlooks like it Mikail
January 8, 2019 at 6:22 am #85728mmeidl
Participantmanaged to raise a ticket now, lets see what happens . if i find out about a solution i will let you know Mikail
January 8, 2019 at 1:37 pm #85729mmeidl
ParticipantMikail had a response from the Team and everything is working now.
Their support Team is very helpful
Try to raise a ticket with them and im sure you will get the help you needJanuary 9, 2019 at 10:24 am #85742mikail_hairy
ParticipantThank you for your update 🙂 how can i raise a ticket to issue this problem?
January 9, 2019 at 10:35 am #85743mikail_hairy
ParticipantI have raised a ticket to them. Hope my problem will be fixed soon. TQVM mmeidl 🙂 🙂
January 16, 2019 at 11:32 am #85821Dan Rice
KeymasterHi,
Recently I updated Bongiovi DPS to version 2.2.1.1 but it couldn’t be activated. Could you help me to fix this problem.
Regards.
————————————
Apologies, we were at CES these past few weeks and I neglected to look at the forums during that time.
It’s always a good idea to to open a ticket when your issue involves activation since it is likely that I will need to send you your license key, or other credentials.
Here’s a link to the account page where you can open a ticket.
If you are having difficulty activating your subscription, please visit our help page dealing with that topic here.
If you are having difficulty activating with a license key, please visit our help page dealing with that topic here.
Thanks,
Dan R.
DPS SupportFebruary 12, 2019 at 7:57 am #86258anthony
ParticipantBeen having this same problem…
have done ALL the uninstalling and reinstalling but to no avail…
seems to be a bug in the software with this latest update…
and the thing is, I was using the newer version all last year, then I upgraded and, nothing…
February 12, 2019 at 2:47 pm #86269Dan Rice
KeymasterAnthony,
When you say that you are “having the same problem,” are you referring to the “DPS is Installed but not available” error message issue? Or are you unable to activate your software? Please feel free to open a ticket at bongiovidps.com/account for help on this. Feel free to email me directly at drice@bmtdps.com for help on this if you wish.
Thanks,
Dan R.
DPS SupportFebruary 12, 2019 at 3:25 pm #86270anthony
ParticipantYes Dan,
This is Anthony again…and yes, I still am unable to activate your software…
February 12, 2019 at 5:02 pm #86271Dan Rice
KeymasterOk great, I responded to your support ticket this morning. I look forward to your response.
Thanks,
Dan R.
DPS Support -
AuthorPosts
- The forum ‘Bongiovi DPS EOL Announcement’ is closed to new topics and replies.