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Bongiovi DPS

I couldn't activate Bongiovi DPS

Forums › Bongiovi DPS EOL Announcement › I couldn't activate Bongiovi DPS

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Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • December 28, 2018 at 8:44 am #85543
    mikail_hairy
    Participant

    Hi,

    Recently I updated Bongiovi DPS to version 2.2.1.1 but it couldn’t be activated. Could you help me to fix this problem.

    Regards.

    January 7, 2019 at 9:15 am #85703
    mmeidl
    Participant

    Same problem here after updating the application will not open .Downloaded the app (from my account page) again but now it tells me my trial has expired . i purchased the full version
    Need some help please.

    January 7, 2019 at 5:26 pm #85705
    mmeidl
    Participant

    is anyone actually looking at this forum??????

    January 7, 2019 at 5:29 pm #85706
    mmeidl
    Participant

    trying to open a ticket throughs me back to my account page. have you guys given up ?

    January 7, 2019 at 10:37 pm #85708
    mikail_hairy
    Participant

    No one care about our problem!!!

    January 8, 2019 at 6:15 am #85727
    mmeidl
    Participant

    looks like it Mikail

    January 8, 2019 at 6:22 am #85728
    mmeidl
    Participant

    managed to raise a ticket now, lets see what happens . if i find out about a solution i will let you know Mikail

    January 8, 2019 at 1:37 pm #85729
    mmeidl
    Participant

    Mikail had a response from the Team and everything is working now.
    Their support Team is very helpful
    Try to raise a ticket with them and im sure you will get the help you need

    January 9, 2019 at 10:24 am #85742
    mikail_hairy
    Participant

    Thank you for your update 🙂 how can i raise a ticket to issue this problem?

    January 9, 2019 at 10:35 am #85743
    mikail_hairy
    Participant

    I have raised a ticket to them. Hope my problem will be fixed soon. TQVM mmeidl 🙂 🙂

    January 16, 2019 at 11:32 am #85821
    Dan Rice
    Keymaster

    Hi,

    Recently I updated Bongiovi DPS to version 2.2.1.1 but it couldn’t be activated. Could you help me to fix this problem.

    Regards.

    ————————————

    Apologies, we were at CES these past few weeks and I neglected to look at the forums during that time.

    It’s always a good idea to to open a ticket when your issue involves activation since it is likely that I will need to send you your license key, or other credentials.

    Here’s a link to the account page where you can open a ticket.

    If you are having difficulty activating your subscription, please visit our help page dealing with that topic here.

    If you are having difficulty activating with a license key, please visit our help page dealing with that topic here.

    Thanks,

    Dan R.
    DPS Support

    February 12, 2019 at 7:57 am #86258
    anthony
    Participant

    Been having this same problem…

    have done ALL the uninstalling and reinstalling but to no avail…

    seems to be a bug in the software with this latest update…

    and the thing is, I was using the newer version all last year, then I upgraded and, nothing…

    February 12, 2019 at 2:47 pm #86269
    Dan Rice
    Keymaster

    Anthony,

    When you say that you are “having the same problem,” are you referring to the “DPS is Installed but not available” error message issue? Or are you unable to activate your software? Please feel free to open a ticket at bongiovidps.com/account for help on this. Feel free to email me directly at drice@bmtdps.com for help on this if you wish.

    Thanks,

    Dan R.
    DPS Support

    February 12, 2019 at 3:25 pm #86270
    anthony
    Participant

    Yes Dan,

    This is Anthony again…and yes, I still am unable to activate your software…

    February 12, 2019 at 5:02 pm #86271
    Dan Rice
    Keymaster

    Ok great, I responded to your support ticket this morning. I look forward to your response.

    Thanks,

    Dan R.
    DPS Support

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Viewing 15 posts - 1 through 15 (of 15 total)
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