Tagged: Catalina problem
August 25, 2020 at 11:09 am #124289
No, I have not tried the “text/unload…” solution but I will. I am not real familiar with Terminal but your instructions look simple enough. If necessary I will try to rollback the version. Thank you.August 26, 2020 at 8:20 am #124295
In Catalina v.10.15.6, this suggestion is not possible: “Make sure that the DPS Kext has been Allowed in System Preferences -> Security and Provacy -> General Tab.” I do not see any options here to “Allow” anything. Is there a typo in the suggestion above?August 26, 2020 at 11:43 pm #124306
I tried to use the “kext/unload, kext/load” solution described above but after I hit “return” on my keyboard I get “Password:[white key symbol in grey box]” and then I cannot enter my Login password because there is no cursor. If I try to just type it in nothing happens.
What am I doing wrong?August 27, 2020 at 11:22 am #124307
luv-music, I tried the “kext/unload, kext/load” in the terminal as well. When you grey box comes up. There will be no cursor. Just type in Computer Login password anyway. It works.August 27, 2020 at 11:32 am #124308
luv-music, I tried the “kext/unload, kext/load” in the terminal as well. When you see the “grey box” comes up. There will be no cursor. Just type in Computer Login password anyway.
However, DPS still doesn’t play music for me. Only when I switch back to “headphones” in Sound Preferences.
While I’m at it. I am in a zoom class and listing to Soundcloud. The zoom audio comes through regardless of whether the output is headphones or DPSreflector. However, Soundcloud stops when it’s on DPSref.August 28, 2020 at 12:26 am #124313
I tried again; entered my login password and this is what I get:
Last login: Thu Aug 27 21:18:35 on ttys000
The default interactive shell is now zsh.
To update your account to use zsh, please run
chsh -s /bin/zsh.
For more details, please visit https://support.apple.com/kb/HT208050.
MacBook-Pro-2019:~ myname$ sudo kextunload /Library/Extensions/DPSReflector.kext/
Sorry, try again.
Password:white key in grey boxAugust 28, 2020 at 5:45 am #124314peteParticipant
I have a fresh installation of Catalina 10.15.6, plus 18.104.22.168 of DPS and I can confirm that I have no sound when output set to DPSReflector. Tried the terminal commands, adding the DPS app to several sections in the Security & Privacy system preference panel – no success. The Sound Output pane says that DPSReflector – “The selected devioce has no output controls”.September 2, 2020 at 8:30 am #124353Dan RiceKeymaster
If you are experiencing a “No sound issue” after updating DPS to 22.214.171.124, please roll your installation back to a previous working version:
We aware of an issue where some users lose sound when updating their installation of DPS on MacOS 10.14.6 and 10.15.6. My engineering team is aware of this problem and they are working on a solution.
Rollback your installation of DPS for Mac to version 126.96.36.199.
First, please uninstall DPS using the uninstaller program found in your Applications -> Bongiovi DPS folder then restart your machine. Then please install the older version and let me know the result. Please feel free to email me directly at email@example.comSeptember 3, 2020 at 2:22 pm #124356
I have now reinstalled version 188.8.131.52. Let’s see if this version doesn’t crash.September 15, 2020 at 2:46 pm #124454
The rollback works so far. Thank you Dan!September 18, 2020 at 4:12 pm #124490
Now version 184.108.40.206 also crashes. regularly from! Only change on my Mac, Safari 14, official versionSeptember 20, 2020 at 8:57 pm #124504JwiseParticipant
So far, I haven’t had any crashes with 220.127.116.11, although I haven’t used my Mac much for the past several days. I’ll update if I run into any.
It’d still be nice if the problem were identified & fixed though, especially considering Big Sur is releasing soon.September 23, 2020 at 2:45 pm #124524Dan RiceKeymasterNovember 3, 2020 at 10:58 am #124905steele10Participant
This is entirely frustrating. Roll back, sound returns. But at some point, it stops working. So I upgrade and it comes back. Then it goes away, so I re-install and it comes back. Next time this happens, I need to look in console to see what processes are related to this.November 3, 2020 at 11:10 am #124906
So many here have had a problem with the current version and have been for months. I wonder why it takes so long to fix it. Are you still working on the problem? At least you could post a status report here in between.
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