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Reply To: Getting Driver not found. Err = 1001 code after deleting old DPS 1.2.3

Forums Bongiovi DPS 2.2 Getting Driver not found. Err = 1001 code after deleting old DPS 1.2.3 Reply To: Getting Driver not found. Err = 1001 code after deleting old DPS 1.2.3

#81411
Dan Rice
Keymaster

Hotsauce,

Apologies for the late response. Let’s try this:

1.) Uninstall all versions of DPS you have from your computer.
2.) Delete the Bongiovi Acoustics folder from the hidden folder C:\ProgramData
3.) Empty your recycling bin
4.) Restart your computer
5.) Download a fresh copy of DPS 2.1
6.) Make sure you quit out of any audio software, check the hidden icons area in your system tray to be certain.
7.) Re-install Bongiovi DPS

8.) Let me know how this works out.

Note – I have seen this error before and often just restarting the computer, or manually restarting DPS solves the problem.

Thanks,

Dan R.
DPS Support