ajstan…Let’s make sure everything is turned off except DPS.
On the player screen above there are 6 icons above the album artwork.
Click the far left fader icon and make sure the EQ is set to flat. Click done and move on to the second icon.
Looks like an EQ with a sound wave on top of it. This is where the audio enhancers live. Click Jet audio Sound effects. Turn off the power icons next to each knob. Make sure each setting (X-bass, X-wide, Room, AGC and Pitch) are all off.
Then confirm that the AM3d enhancer is also off for each knob power button as well.
I also recommend going into the settings icon. Last one on the right and turning off the pitch correction option.
We will look into differences in sound as well. Let us know if this helps.