For Windows, you should use the Profile Browser in the Desktop Speakers category. The TOOLS are under the Cities profiles in the list. Are you saying the profiles do not download?
In iOS, scroll to the bottom of the profile list (any category). Then touch “Download more profiles”. The TOOLS are at the bottom of the page. Just touch one of the profiiles and choose “Open in Bongiovi DPS”.
Let me know if you have any trouble.